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What can I do if I meet a problem? |
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There are three ways for you to reach us. First, call us at 1-650-461-9250. Second, email us to support@cdkeywholesale.com. Third, contact our live help to chat with us about your matter. |
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When can I contact you? |
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We provide service for 24 hours a day, 7 days a week. You can contact us at any time you like. We are right here to help you for any problem you may have on our site. |
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What shoud I do if I got an invalid code? |
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Every code we receive, sell, and distribute is valid. Unfortunately, errors in transmission do crop up from time to time, and we will work with you to resolve any issues as quickly as possible. In almost all cases of a "bad code" report, it's due to invalid data entry--either from us to you or from you to the website. Since we retain all titles in-house for 30 days after sending you the code, we'll be happy to verify the code for you if you should encounter any difficulties. |
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How does your service work? |
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Once we receive your order, we will verify the information you provided us when registration. After verification, your requested items will be delivered via email. If you pay by paypal, please use the same email address. It will speed up the verification process. Thanks. |
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