Email is our primary delivery method. So please make sure your payment email is available. We won't ship anything to you unless you specifically request. However, your CDKey/game time card will still be delivered on time if you choose the shipping way.

Sure. The easiest and fastest way to get a discount link for your order is contacting our live help. Moreover, the reps can help you about any problems you meet on our site.

Here are 3 ways for you to get back it:
a. Login in our home website and enter "My Account" page. Click the "Resend" button in "My Order" page. After this the email containing the screenshot of that CD Key will send to your payment email  instantly. If this doesn't work, please contact our Live Help.
b. You can write an email to support@cdkeywholesale.com with your registered email or your PayPal email to ask for help. And this email is supposed to be replied within 30 minutes with the screenshot of that CD Key attached.
c. You can directly come to our Live Help to ask for instant help on line.

We'd like to take all possible steps to protect our customers' information safe. Normally you may expect your order to be delivered within 10 minutes. The processing may last longer while some transactions do not go through smoothly, which may due to the technical limitations or the billing itself. We request the fax confirmation to help speed the transaction processes and prove the billing reliability, hereby ensure the purchasing security at CD key Wholesale.com and serve our customers better.